Review by kevin valastin, from kevin@seairseptic,ca (date: 06-Oct-2008)
Subject: towing
Comment: Last Thursday my vehicle broke down coming into Edmonton from Vegriville about 1030am. I phone Cliffs and they said they would be there in about 1 hours time, I thought great. After about 1.5 hours I phoned and they said he should be on his way. After about another hour a got the phone call from the driver asking where am I as he was heading for Jasper and not Vegriville. I quickly phoned Sue and complained that this shouldn;t be happening and she apologized and said that there will definetly bea another truck sent out immediately. After about 40 minutes a truck did show up and 15 minutes later I was finally heading home. Sue phoned me a short while later and said that this is not the normal service and waved my fee for transporting my vehicle. I just want to thank her, Ryan and Frank the driver for apologizing.
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